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Troubleshooting Guidelines
Troubleshooting LAN Interfaces
Hardware Checks
The first step in troubleshooting LAN networks is to check the hardware
setup for all devices connected to the LAN. This table shows some possible
causes and corrective actions.
After you have made the hardware checks and taken corrective actions as
required, again check for normal operation as shown in Checking for Normal
Operation. If normal operation has not been established, go to
Communication Checks
..
Possible Cause(s) Corrective Action(s)
PC Suspended or Network
Interface Card (NIC) not
operational.
Verify that the PC is not in a Suspended
power state. If the lights on the NIC are
ON, the NIC is probably operational.
Ethernet Hub or Switch not
ON or not operational.
Verify that the hub/switch is powered ON.
If the hub/switch lights are ON, the hub/
switch is probably operational.
Instruments are not ON or
are not operational.
Verify that all instruments are powered ON.
If the power-on light is ON, the instrument
is probably operational. Also, check the
NIC lights on the instruments. If the NIC
lights are ON, the hardware LAN
connection to the instrument is OK.
Cables are not properly
connected
Check LAN cable connections between
PC, hub/switch, and instruments. Tighten
connectors or replace cables as required.
- Agilent Technologies 1
- Connectivity Guide 1
- Contents 3
- REFERENCE INFORMATION 4
- Using This Guide 8
- Steps to Get Started 9
- Getting Started 10
- LAN Quick Start 12
- Connecting Instruments to LAN 13
- Typical Site LAN Networks 16
- Typical Private LAN Networks 17
- Check Your Web Browser 30
- Set/Change TCP/IP Parameters 30
- Steps to Configure 34
- interface 34
- dialog box appears, in 35
- IO Config main screen 35
- dialog box 36
- 2 Select the 39
- 3 Select the SCPI 39
- 4 Click the *IDN? 39
- 1 Highlight 39
- Connecting Instruments to USB 41
- USB Quick Start 42
- Steps to Connect 47
- USB Instruments 47
- Assigning an Alias 49
- Steps to Check 51
- Identification 51
- Parameters 51
- Formatted I/O tab 53
- GPIB Quick Start 56
- Steps to Install a 61
- GPIB Card in Your 61
- Instruments to GPIB 65
- GPIB Card 68
- Configuration 68
- GPIB Interface 69
- Edit VISA 71
- Config 71
- Programming Overview 78
- Obtaining 79
- Instrument Drivers 79
- Installing Agilent IO 79
- Libraries 79
- Using I/O Objects in 80
- Other Visual Basic 80
- Projects 80
- Addressing Instruments 81
- Configuring TCPIP 83
- LAN Client 83
- Interfaces 83
- ISA Card 88
- Configure button 88
- OK button 89
- GPIB (82350) Addressing 90
- Example Programs 91
- Programming Your Instruments 100
- Installing I/O Software 101
- Pre-Installation Checks 102
- Installing Your Software 103
- Troubleshooting Guidelines 107
- LAN Troubleshooting Overview 108
- Troubleshooting 110
- Flowchart 110
- Hardware Checks 111
- Communication Checks 112
- Using the route add 113
- Web Browser Checks 114
- Setting Cache and 115
- Page Refresh 115
- USB Troubleshooting Overview 118
- USB Hardware Checks 119
- After Doing These Checks: 119
- Software Checks 119
- USB Software Checks 119
- Verify USB Driver 122
- Installation 122
- Check IO Control 123
- Operation 123
- Instrument 124
- GPIB Cable 124
- GPIB Hardware Checks 126
- GPIB Software Checks 130
- Check BIOS/ 131
- Interrupts Settings 131
- Set 82350 Read/ 132
- Write Performance 132
- Polling mode for transfers 133
- Agilent IO Libraries Checks 135
- Install IO Libraries 136
- (if 82350 was 136
- Installed First) 136
- \Windows 2000 directory on 137
- Instrument CD 137
- TCP/IP Network Basics 139
- LAN Interface Overview 140
- Private LAN 141
- Topology 141
- LAN Hardware Architecture 142
- TCP/IP Protocols 144
- TCP/IP Protocol 145
- Overview 145
- The Network Interface Layer 146
- The Internet Layer 147
- The Transport Layer 148
- User Datagram 149
- Protocol (UDP) 149
- The Application Layer 150
- File Transfer 152
- Protocol (FTP) 152
- Hypertext Transfer 152
- Protocol (HTTP) 152
- IP Addressing 153
- Subnets and Subnet Masks 155
- Local and Remote Networks 156
- Auto-IP/ZEROCONF 159
- Device Hostname Services 161
- Dynamic DNS Naming 162
- RFC NetBIOS Naming 163
- Static DNS Naming 164
- Checking PC Settings 165
- to display the 166
- ). If not, click 166
- Setting PC IP Address 168
- Setting PC Hostname 170
- Guide Information 173
- Guide Contents 174
- Related Documentation 175
- Contacting Agilent 177
- Glossary 179
- A address 180
- B Bridge 180
- C client 180
- D device 180
- E Ethernet (MAC) Address 181
- G gateway 181
- I instrument 182
- LAN - logical unit 183
- N network 184
- protocols follows 184
- P proxy server 185
- R Router 186
- S server 186
- Switch - symbolic name 187
- U Universal Plug and Play 188
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