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and application literature, visit our Web site at:
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Agilent Technologies’ Test and Measurement
Support, Services, and Assistance
Agilent Technologies aims to maximize the value
you receive, while minimizing your risk and prob-
lems. We strive to ensure that you get the test
and measurement capabilities you paid for and
obtain the support you need. Our extensive sup-
port resources and services can help you choose
the right Agilent products for your applications
and apply them successfully. Every instrument
and system we sell has a global warranty.
Support is available for at least five years beyond
the production life of the product. Two concepts
underlie Agilent's overall support policy: "Our
Promise" and "Your Advantage."
Our Promise
Our Promise means your Agilent test and
measurement equipment will meet its advertised
performance and functionality. When you are
choosing new equipment, we will help you with
product information, including realistic perform-
ance specifications and practical recommenda-
tions from experienced test engineers. When you
use Agilent equipment, we can verify that it
works properly, help with product operation, and
provide basic measurement assistance for the
use of specified capabilities, at no extra cost
upon request. Many self-help tools are available.
Your Advantage
Your Advantage means that Agilent offers a wide
range of additional expert test and measurement
services, which you can purchase according to
your unique technical and business needs. Solve
problems efficiently and gain a competitive edge
by contracting with us for calibration, extra-cost
upgrades, out-of-warranty repairs, and on-site
education and training, as well as design, system
integration, project management, and other pro-
fessional engineering services. Experienced
Agilent engineers and technicians worldwide can
help you maximize your productivity, optimize the
return on investment of your Agilent instruments
and systems, and obtain dependable measure-
ment accuracy for the life of those products.
By internet, phone, or fax, get assistance with
all your test & measurement needs
Online assistance:
www.agilent.com/find/assist
Phone or Fax
United States:
(tel) 1 800 452 4844
Canada:
(tel) 1 877 894 4414
(fax) (905) 282-6495
China:
(tel) 800-810-0189
(fax) 1-0800-650-0121
Europe:
(tel) (31 20) 547 2323
(fax) (31 20) 547 2390
Japan:
(tel) (81) 426 56 7832
(fax) (81) 426 56 7840
Product specifications and descriptions in this
document subject to change without notice.
Copyright © 2001 Agilent Technologies
Printed in U.S.A. December 12, 2001
5968-8687E
Korea:
(tel) (82-2) 2004-5004
(fax) (82-2) 2004-5115
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(tel) (305) 269 7500
(fax) (305) 269 7599
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(tel) 080-004-7866
(fax) (886-2) 2545-6723
Other Asia
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