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Agilent’s innovative support solutions
help you meet your business goals.
No matter what kind of Agilent
equipment, or how much, Agilent’s
support solutions can help you get
more from your test equipment. You
can tailor our support solutions by
choosing the level of support you need
to balance cost and response times.
Build the package you need today
and change or add to it at anytime.
Repair Services
Agilent is the safe choice for your
instruments providing expert
high-quality, fast repair.
• 3 or 5-year support options
available at the time of product
purchase
• 12-month service contract,
post-warranty option
• per incident repair program with
fixed-price repairs
System Uptime Services
System downtime can be expensive.
Agilent’s global resources and
expertise prevent many system
failures and provide solutions to
your problems fast. Our system
uptime services include a variety of
on-site services such as installation,
integration and verification, preven-
tative maintenance, calibration, and
repair for selected systems and
individual instruments. You can
choose the response time that
most suits your needs. For critical
applications, we can often have an
engineer at your site within a few
hours
Cooperative Support
Agilent ’s Cooperative Support service
puts you in control and gives you
the support you need when you
need it. We provide backup support
for replacement parts, diagnostic
tools, system training, and remote
troubleshooting.
Calibration Services
Agilent’s quality calibration service
guarantees measurement confidence
so you can keep your instruments
operating at peak precision. All
calibration measurements are trace-
able to international standards for
reliable, accurate results. You can
choose return-to-Agilent or on-site
service and order the service as
needed or on a regularly scheduled
basis.
Volume On-Site Calibration (VOSCAL)
Agilent’s VOSCAL service minimizes
instrument downtime and associated
costs by delivering to your site a fully
operational, high-quality calibration
laboratory complete with high-speci-
fication automated systems and spe-
cialized calibration techniques. You
receive a quality calibration without
interfering with your output schedule.
Equipment Management Services
To help manage all your test and
measurement assets, Agilent’s global
equipment management solution
enables you to maximize utilization
and reduce ownership costs of your
test equipment. We can help you
track the equipment you have,
where it is being used, and when it
needs to be serviced. The calibration
and repair history is documented at
both the system and instrument level.
For more information,
please visit our Web site at:
www.agilent.com/find/tm_services
Service and Support
Support Solutions
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