
58 1100 Series Capillary LC System Manual
4 Basic System Troubleshooting
EMPV failed to initialize (micro mode only)
Symptoms:
An attempt to pump in the micro mode has resulted in either an EMPV
Initialization Failed error message, or a permanent EMPV Initialization not
ready message.
EMPV failed to initialize: Possible Causes and Suggested Actions
Possible Causes Suggested Actions Notes
The no-flow pressure of the
system is higher than 10 bar.
• Set the flow to zero, and disconnect the blue
flexible capillary going from the damper to the
mixer The system pressure reading should be
close to zero bar.
• If the system pressure reading is higher than 4
bar, call Agilent service, or refer to the Capillary
Pump Reference Manual.
This problem typically causes a
permanent EMPV Initialization not
ready message.
The inlet to the EMPV has
been blocked, or partially
restricted. The EMPV cannot
take in sufficient flow to
deliver the correct flow
output. The EMPV
initialization routine cannot
be done within the required
2-minute period.
• Make sure the solvent channels are well purged.
• Check the EMPV filter. Perform a pump purge at
1000 µl/min using pure water. During the purge,
check system pressure. If pressure is >10 bar,
replace the EMPV filter. If a new filter does not
reduce the pressure, replace the mixer.
• Check the flow path from the damper outlet to
the EMPV inlet for plugs or restrictions.
• Check the EMPV-to-flow sensor capillary for a
total plug or partial restriction. Replace the
capillary, or backflush the capillary with
acetone.
• Replace the EMPV assembly (G1361-60000).
Call Agilent service or refer to the Capillary
Pump Reference Manual.
This problem typically causes an
EMPV Initialization Failed error
message
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